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Communications Etiquette

We speak, we talk on our cells, we text, we IM, we send faxes -- and so we assume we communicate effectively. Often, perhaps too often, this assumption is false. Effective interpersonal communication is a conscious, purposeful act. It requires focused involvement from the message sender and the message recipient. An Interpersonal Communication Skills for Professionals session will help develop this vital skill.

The link between effective interpersonal communication skills and professional success is examined in this program. Participants review, develop and apply strategies to make meetings, phone calls, and electronic messaging more effective. You will also identify your natural communication style and learn how to recognize the style preferred by those you work with, and for. This knowledge can maximize communications effectiveness. Non-verbal skills are covered as well, as is the "secret to communication excellence" -- listening.

Contact Robert A. Shutt now to find out more.